3 percent, 2 seconds and 1 chance to do it right: using the predictive dialer in an age of government regulation.(Call Center/CRM Management Scope): An article from: Customer Interaction Solutions [HTML] [Digital]

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This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on March 1, 2004. The length of the article is 2570 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.Citation DetailsTitle: 3 percent, 2 seconds and 1 chance to do it right: using the p (more…)

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